Privacy Policy

1 Definitions and Scope

In this Policy, "9777 bat", "we", "our", or "platform" refers to the website https://9777-bat.cam and all associated digital services. "User", "you", or "your" refers to any person, registered or unregistered, who uses these services.

"Personal information" means any information that can identify or is likely to identify a specific individual — such as name, mobile number, email address, financial details, and device-related information.

This Policy has been drawn up in accordance with applicable data protection laws in Bangladesh and internationally recognised privacy standards. It applies equally to all services and products of 9777 bat.

2 Data Collection

9777 bat collects various types of information as needed to operate its services. The collection process is transparent and purpose-driven — only information that is necessary is collected.

2.1 Information You Provide Directly

Information you provide during registration or account management:

• Full name and date of birth
• Mobile number and email address
• Bank account or mobile banking details (bKash, Nagad, Rocket, etc.)
• National ID card or passport details for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

Information recorded automatically when you use the platform:

• Device type, operating system, and browser version
• IP address and connection duration
• Navigation patterns on the platform and gameplay history
• Transaction records and details of financial activity
• Information collected through cookies and similar technologies

2.3 Information Received from Third Parties

Limited information may be received from trusted third parties for identity verification or fraud prevention purposes. Such collection is always carried out on a lawful basis and for a specific purpose.

3 Purpose of Data Use

Collected information is used only for the following purposes and for no other reason:

• Ensuring account registration, verification, and management
• Processing deposits and withdrawals — handling secure transactions via bKash, Nagad, Rocket, and bank transfer
• Preventing fraud, money laundering, and unauthorised access
• Providing 24/7 live chat and email support in Bengali and English
• Technical improvement of the platform and enhancement of service quality
• Sending relevant promotional information and updates (subject to consent)
• Fulfilling legal obligations and meeting regulatory requirements
• Ensuring responsible gaming management

9777 bat never sells user information to third parties for commercial purposes. To learn about our commitment and guidelines on responsible gaming, visit our Responsible Gaming page.

4 Data Storage and Security

9777 bat uses industry-standard security technologies to protect user data. Our security framework operates at the following levels:

4.1 Technical Security

• All data transfers are secured using SSL encryption technology
• Sensitive data is stored with AES-256 encryption
• Regular security audits and vulnerability assessments are conducted
• OTP and two-factor authentication (2FA) methods are used
• Firewalls and intrusion prevention systems are active at the server level

4.2 Administrative Security

• Only authorised staff have access to user data
• All staff receive data protection training
• Every instance of data access is logged and monitored

Although the highest security measures are maintained, it is not possible to guarantee 100% security on the internet. It is your own responsibility to keep your account password confidential and not share it with others.

5 Sharing Data with Third Parties

9777 bat never sells, rents, or transfers users' personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted service providers for payment processing, identity verification, fraud prevention, and technical services. These partners are contractually bound to comply with our data protection standards.

5.2 Legal Requirements

9777 bat may be required to disclose information under court orders, lawful requests from investigative authorities, or the requirements of applicable law. In such situations, only the information legally required is provided.

5.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance of any such change.

6 Cookies and Tracking Technologies

The 9777 bat platform uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login state and ensure security — these cannot be disabled
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Used to analyse platform usage patterns and improve services
• Marketing Cookies: Help display relevant advertisements and promotional content (subject to consent)

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling cookies entirely may limit some features of the platform. Instructions for changing cookie settings in major browsers can be found on the respective browser's help page.

7 User Rights

9777 bat users hold the following rights over their personal information:

• Right of Access: You may request to know what information is held about you
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: In certain circumstances, you may request deletion of your information (where there is no legal obligation to retain it)
• Right to Restrict Processing: You may request that use of your information be limited for specific purposes
• Right to Portability: You may request your information in a structured format
• Right to Object: You may object to your information being used for marketing purposes
• Right to Withdraw Consent: You may withdraw any previously given consent at any time

To exercise these rights, contact us via the support chat or by email. We will respond to your request within 30 days. For general site rules and answers to common questions, see our FAQ page.

8 Data Retention Period

9777 bat retains user information only for as long as it is necessary or legally required.

• Active account data: Full information is retained for the duration the account remains active
• Closed account data: Financial and identity-related information is retained for a specified period after account closure to meet legal requirements
• Transaction records: Records of financial transactions are retained to fulfil long-term legal requirements
• Communication history: Records of support interactions are used to improve service quality

Once the retention period ends, data is securely deleted or anonymised so that no future identification is possible.

9 Privacy of Minors

All services of 9777 bat are exclusively for persons aged 21 or over. We do not knowingly collect personal information from minors (under 21).

An age verification process is applied during registration. If we suspect that information from a minor has been collected, the relevant account is immediately closed and the collected information is deleted. If a parent or guardian believes their child's information has been submitted by mistake, they may contact our support team immediately.

10 Policy Changes

9777 bat reserves the right to periodically review and update this Privacy Policy as needed. If significant changes are made to the Policy, users will be notified in the following ways:

• A notification displayed when accessing the platform
• A notice sent to the registered email address
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after updated Policy is published will be taken to mean that you have agreed to the new Policy. It is recommended that you visit this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. Our support team is available in both Bengali and English, 7 days a week, 24 hours a day.